How We Ship Your Order
How We Ship –
Your order is carefully packaged and shipped via UPS.
Shipping Charges –
In addition to your package’s size and weight, your shipping charges are based on your delivery address and your desired method of shipping.
Custom Orders –
We will quote a shipping charge for the shipment of custom made home accessories and home furnishings.
Orders Outside the Contiguous United States –
Contact us for a quote and to arrange shipping to destinations outside the contiguous United States of America.
Notes Regarding Returns –
It is our desire that you are pleased with your new piece from Gathering Wood.
If you have any questions or concerns, please contact us via email or give us a call at 803.899.1360.
Custom pieces are nonreturnable.
We take great care in packaging your new piece for shipping. If your order arrives in a damaged condition, please save all packaging and contact us immediately. We will contact our shipper and schedule a pick-up. Arrangements for a replacement will be made as soon as possible.