How We Ship Your Order

How We Ship
Your order is carefully packaged and shipped via UPS.

Shipping Charges
In addition to your package’s size and weight, your shipping charges are based on your delivery address and your desired method of shipping.

Custom Orders
We will quote a shipping charge for the shipment of custom made home accessories and home furnishings.

Orders Outside the Contiguous United States
Contact us for a quote and to arrange shipping to destinations outside the contiguous United States of America.

Notes Regarding Returns

It is our desire that you are pleased with your new piece from Gathering Wood.

If you have any questions or concerns, please contact us via email or give us a call at 803.899.1360.

Custom pieces are nonreturnable.

We take great care in packaging your new piece for shipping.  If your order arrives in a damaged condition, please save all packaging and contact us immediately.  We will contact our shipper and schedule a pick-up.  Arrangements for a replacement will be made as soon as possible.